In this powerhouse conversation, host Suzanne Taylor-King digs deep with returning guest Ethan Beute about building sincere relationships in business. Ethan shares his perspective as Chief Evangelist for real estate software company Follow Up Boss, explaining how clearly aligning company mission and values with employees facilitates authentic advocacy.
Suzanne contributes her own experiences creating memorable client relationships in the dental and coaching fields that drive ongoing referrals and revenue. She stresses the importance of truly personal one-on-one connections, asking "Who am I being in this situation?" to foster interactions that inspire clients to rave about her to others.
Together, Suzanne and Ethan unpack the elements that make relationships valuable and impossible to scale (yet critical for scaling your business), with Ethan emphasizing that emotion drives both memory and motivation. He observes "the bar is low for making someone feel you care about them" in our increasingly impersonal digital age.
Tune in for an insightful look at standing out by doubling down on sincere personal service.
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